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Talent Ops Specialist

Recruitment Opportunity

  • Recruitment Strategy
  • Process Optimization
  • Leadership
  • Team Management
  • Client Relationship Management
  • Project Management
  • Data Analysis
  • Decision Making
  • Recruitment Metrics
  • Vendor Management
  • External Vendor Relations
  • Compliance
  • Policy Development
  • Labor Law Knowledge
  • Candidate Experience
  • Candidate Engagement
  • Onboarding Management
  • Workflow Design
  • Performance Management
  • Recruitment Policy

Overview


Elevate Our Talent Strategy
Are you a strategic thinker with a passion for optimising talent processes and fostering strong client relationships? Do you excel in creating seamless operations that enhance recruitment efficiency, effectiveness, and engagement? If so, we invite you to join our team as a Talent Operations Manager!

What Does a Talent Operations Manager Do?
As a Talent Operations Manager, you will be the backbone of our recruitment operations, ensuring that our talent acquisition processes are streamlined, efficient, and effective. You will work closely with our recruitment team and clients, leveraging your expertise to optimise workflows, implement best practices, and ensure a seamless experience for candidates, recruiters, and hiring managers alike. Your role will also involve leading and driving the recruitment team daily, ensuring alignment and motivation.

Responsibilities


Your Mission

  • Process Optimization: Design, implement, and continuously improve talent acquisition processes to enhance efficiency and effectiveness.
  • Client Engagement: Foster strong relationships with clients, understanding their needs and ensuring alignment with recruitment strategies.
  • Technology Integration: Utilize cutting-edge recruitment technologies and tools to streamline operations and improve candidate experience.
  • Data-Driven Decisions: Analyze recruitment data and metrics to identify trends, measure performance, and drive continuous improvement.
  • Compliance and Documentation: Ensure all recruitment activities comply with legal and company policies, maintaining accurate and organized records.
  • Stakeholder Collaboration: Partner with recruiters, hiring managers, and clients to ensure alignment and support throughout the recruitment process.
  • Candidate Experience: Enhance the candidate experience by ensuring smooth and efficient processes from application to onboarding.
  • Training and Development: Provide training and support to the recruitment team on best practices, tools, and processes.
  • Vendor Management: Manage relationships with external recruitment vendors and partners to ensure quality and cost-effectiveness.
  • Performance Monitoring: Monitor and evaluate the performance of recruitment operations, providing regular reports and insights to senior management.
  • Team Leadership: Lead and drive the recruitment team daily, ensuring motivation, alignment, and high performance.

Key Responsibilities

  • Workflow Management: Oversee and optimize recruitment workflows to ensure timely and effective hiring.
  • Client-Facing Role: Act as the main point of contact for clients, ensuring their needs are met and their expectations are exceeded.
  • System Administration: Manage recruitment systems and tools, ensuring they are configured and utilized effectively.
  • Reporting and Analytics: Develop and maintain recruitment dashboards and reports to track key metrics and performance indicators.
  • Quality Assurance: Implement quality control measures to ensure the accuracy and consistency of recruitment processes and data.
  • Project Management: Lead and manage recruitment projects and initiatives, ensuring successful execution and delivery.
  • Policy Development: Develop and enforce recruitment policies and procedures to ensure compliance and standardization.
  • Resource Allocation: Allocate and manage resources effectively to support recruitment activities and meet hiring goals.
  • Engagement: Drive engagement with candidates, recruiters, and clients to ensure a positive and productive recruitment experience.

Why Join Us?

  • Impactful Role: Play a key role in shaping and optimizing our talent acquisition strategy.
  • Innovative Environment: Work in a dynamic and forward-thinking team that values innovation and continuous improvement.
  • Professional Growth: Enjoy opportunities for professional development and career advancement.
  • Flexible Work Options: Benefit from flexible working arrangements, including remote work.
  • Collaborative Culture: Be part of a supportive and collaborative team that values your contributions.
  • Client Engagement: Engage with top clients and make a significant impact on their success by delivering top-tier talent.

Are You Ready?

If you’re a strategic and detail-oriented professional with a passion for optimizing talent operations and fostering client engagement, apply now and join us in elevating our recruitment strategy!

Experience


  • Proven Experience: Minimum of 5 years of experience in talent acquisition or recruitment operations, with a track record of success in a client-facing role.
  • Leadership Experience: Demonstrated experience in leading and managing a recruitment team, driving performance and engagement.
  • Technical Proficiency: Strong understanding of recruitment technologies and tools, with hands-on experience in optimizing recruitment processes.
  • Client Relationship Management: Proven ability to build and maintain strong relationships with clients, ensuring their needs are met.
  • Data Analysis: Experience in analyzing recruitment data and metrics to drive decision-making and continuous improvement.
  • Project Management: Strong project management skills, with the ability to lead and execute recruitment initiatives successfully.
  • Compliance Knowledge: In-depth knowledge of recruitment compliance and best practices, with experience in policy development.

Qualifications


3 Years Recruitment Experience in Tech, Data, Product, Marketing or Creative Talent

Tools & Technologies


  • NethuntCRM
  • Zapier
  • Buffer
  • Notion
  • Linkedin Recruiter
  • Google Workspace
  • Google Sheets
  • Google Docs
  • GMail
South Africa
Expected Salary

25 000 ZAR p/m

Work Policy

Remote

Team

Operations

Industry

Venture

Interview Process

  1. Intro Call: Initial phone or video call to discuss the role, company, and candidate's background.
  2. Take-home Technical Assessment: Candidate completes a relevant technical task or project at their own pace, designed to assess their skills.
  3. Technical Discussion with the Team: In-depth interview with the team to review the take-home assessment and discuss technical expertise.
  4. Culture Fit Interview: Discussion with team members or leadership to assess how well the candidate fits within the company culture and values.
  5. Offer: Formal offer made to the candidate if they are deemed a good fit both technically and culturally.

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